Have you ever arrived at the grocery store five minutes before they close, to only realise that you left your wallet at home?

Don’t stress, Queensland Country Credit Union’s Debit and Credit Cards can now be accessed anywhere that accepts contactless payments with this symbol imagenf59.png

How does it work?

A digital wallet put simply is an app available in most smart phones that allows you to store your Credit and or Debit Card information. This is a perfect option if you don’t have a wallet on hand or looking for a faster way to make a Credit or Debit Card payment.

Generally, your card information can be protected by using face recognition or with a password for security. Within your digital wallet app your card information also won’t be completely available for you to view.

Find out which digital wallet is compatible with your mobile device below: 

Apple Pay

Apple Pay is easy to use with the devices you use everyday – your iPhone, Apple Watch, iPad, or Mac.

Digital Wallet FAQs

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Does it cost anything to set up a digital wallet?

No, it does not cost you anything to use Apple Wallet or Google Pay. However, you will need to check what charges may apply to the applications you use to access your cards if you decide to use any other digital wallet applications other than Apple Wallet or Google Pay. 

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What payments/transactions can I make with my digital wallet?

You can complete any transaction that you normally would with your physical card at anywhere that accepts contactless payments.

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How secure is my card information if I store it in a Digital Wallet?

Transactions using a digital wallet are secure. These applications impose security measures around paying with your device, like face recognition and or password protection.

For added security we suggest that you review our internet banking security tips here and card security information here to ensure you are aware of internet safety and security. https://www.staysmartonline.gov.au/ is also another resource you can rely on for information on how to protect yourself online.

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Will my digital wallet still work while my physical card is restricted?

While access to your physical card is restricted, you will not be able to use your digital wallet.

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Will I still be able to use my digital wallet if I lose my physical card?

If you have lost your physical card or suspect it’s been stolen, get in touch with us immediately by calling our Contact Centre on 1800 075 078 or visiting your local branch.  Our team will be able to cancel your existing card, order you a new one and link the new card to their Apple Pay card without disrupting service to their digital wallet.

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What happens if I lose my phone?

Report your phone as lost or stolen immediately by calling our Contact Centre on 1800 075 078 or visiting your local branch. Our team will be able to disable your digital wallet without impacting the use of your physical card.

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What happens if I lose my phone?

Report your phone as lost or stolen immediately by calling our Contact Centre on 1800 075 078 or visiting your local branch. Our team will be able to disable your digital wallet without impacting the use of your physical card.

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Why is the card shown in my digital wallet a different design to my physical card?

Why is the card shown in my digital wallet a different design to my physical card?