We’re aware of a suspicious email being shared to Members and Non-Members asking you to revalidate your account to avoid disconnection.
This is a scam and has not been issued by Queensland Country. Queensland Country will not ask you to revalidate your account online to avoid disconnection or contact you via a suspicious email address such as the one being used in this scam "QCCU Customer Support [email protected]".
If you receive an email that appears to be from Queensland Country informing you of new security measures, revalidation instructions or other changes via email, do not open it. This may be harmful to your computer and put your personal information at risk.
If you have any concerns please contact us on 1800 075 078 or visit your local branch.
To learn more about scams and how to protect yourself visit our security information section on our website.