Be Scam Aware

24 Aug 2018, 3:35PM

We're aware of a suspicious email being sent and/or phone calls being received asking you for your card and/or bank account details to receive a government refund due to being overcharged fees.

Toggle Item

Details

We’re aware of a suspicious email being sent and/or phone calls being received asking you for your card and/or bank account details to receive a government refund due to being overcharged fees.

This is a scam and has not been issued by Queensland Country. We ask that you exercise extreme caution regarding any phone calls or emails from individuals claiming to be from Queensland Country and asking for your card or bank account details. Our staff will never ask for this type of information and will only ask identification questions to verify the identity of the person they have called.

If you receive an email or phone call that appears to be from Queensland Country informing you that you’re entitled to a government refund due to being overcharged fees, do not open the email or provide your personal information over the phone. We would also encourage you to advise us or scamwatch.gov.au of the incident. It is important to note that this is a targeted phishing attack to Members and Non-Members.

If you have any concerns please contact us on 1800 075 078 or visit your local branch.

To learn more about scams and how to protect yourself visit our security information section on our website.