Lost or Stolen Visa Card Hotline

If you have lost or had your Visa card stolen, please contact your local branch during business hours. If you need to report your card lost or stolen outside business hours, please phone:

1800 621 199 or (02) 9959 7686.

You can also update your card's status to lost or stolen in internet banking under "services".

If your card is lost or stolen when you're overseas, please phone +612 9959 7686.