The merger of Queensland Country and Queenslanders Credit Union was finalised this month, with the amalgamation of the two Member databases.
While bringing all Members into the one core banking system was a significant undertaking, it was completed well inside schedule and with minimal interruption to service for Members.
Queensland Country CEO Aileen Cull said she was proud to be heading up the newly merged organisation.
“With the welcome addition of Queenslanders Credit Union, we now have almost 100,000 Members spread throughout the state,” Ms Cull said.
“Our Queenslanders Members now have an upgraded internet banking platform, and have experienced some changes to their banking products,” she said.
“I extend my sincere thank you to those Members for their patience during this final stage of our merger and I’m pleased to say the feedback we have been receiving has been positive.”
“It’s perhaps unsurprising given that both organisations shared a commitment to providing personal service and quality products, without external shareholders.
“Indeed, over 93% of Members who voted on the merger proposal at the Queenslanders Annual General Meeting last year were in favour.”
While the two Credit Unions have now combined both legally and operationally, both brands will continue to operate in their respective geographical locations.
Ms Cull said the cost savings achieved as a result of the merger will be reinvested into the business to build a stronger, more resilient organisation.
“The banking industry is constantly changing and evolving, and the economies of scale gained by the merger will help us continue to keep up-to-date with technological advances,” she said.
“The very best part of this merger is that it has allowed us to grow without compromising our commitment to our Members and communities. They are still at the heart of everything we do.”