Switching financial institutions is a big decision. It takes time, research and effort. And let’s face it, if there’s one thing most of us will say we want more of — other than money, of course — it’s time. So what does end up making someone switch? We share three reasons why people change from a Big Four to a customer-owned financial institution.
For former Big Four bank customer Angela, the decision to switch from a Big Four to a credit union was the culmination of many disappointing customer service encounters.
What’s one thing that you know is yours only and something that no one else has? Maybe it’s a unique artifact you were gifted by great uncle John or a birthmark you’re proud to show the world, but what about something as simple as your mobile number or email address?
Canstar has awarded Queensland Country Credit Union with a 5-Star Rating on the New Car Loan product after comparing more than 250 similar loans across 75 financial providers nationwide.
Ready to say goodbye to the clumsy process of entering BSBs and bank account numbers we currently go through to transfer money? Yep, so are we. And we want our money in real time.
As the nation enjoys the ability to use ATMs from any of the four major banks fee free, we have announced that we will also be waiving charges for non-members to use the majority of our ATMs from November 1, 2017.