Bruno started his career with the then Isa Mine Employees’ Credit Union as Loans Manager in 1977 in Mount Isa, before being promoted to Assistant General Manager in 1979. In 1988 he transferred to Brisbane as General Manager Development. In late 1989 he became CEO before taking up the role of Managing Director in 2001. In January 2003, Bruno resigned as Managing Director, retaining his position on the Board, to take up the role of Managing Director of the Brisbane Broncos – a role he held until early 2011.
Karen initially joined the Board in 1997, serving for four years before resigning due to work commitments. Karen was subsequently reappointed to the Board in 2005. Karen has a wealth of knowledge in finance and started her career at a chartered accounting firm in Mackay. Karen has extensive experience within the mining and resources sector with a career spanning over 25 years. Karen has undertaken a variety of roles that have seen her work both in Australia and abroad. In 2014 Karen was appointed as the Chief Financial Officer for the UDP Group, a consulting, engineering and project practice with offices located in Townsville, Mackay and Brisbane and services all areas throughout Queensland. Karen has been a Queensland Country Credit Union Member for over 20 years. She is passionate about the organisation, in particular our presence in rural and regional areas of Queensland.
Michael is Queensland Country Credit Union’s longest serving Board Member. Michael’s work as a chartered accountant assists the Board with the Credit Union’s complex financial reporting requirements. Michael is the Principal of a public accounting firm and has offices in Noosa and Mount Isa.
Mike served as a Director of the South East Community Credit Society Board until the merger of that organisation with Queensland Country in 2005. Michael has extensive knowledge and experience in the retail industry in southern Queensland and northern NSW, including successfully running his own retailing business for 25 years. More recently, Mike was employed as an OHS Advisor in the printing industry, prior to his retirement in 2015. Michael and his wife are owner/operators of a Bed & Breakfast in South East Queensland.
Patricia is the Chief Executive Officer of Townsville Enterprise, North Queensland’s peak economic and tourism body. Her diverse career includes four years heading up the Mount Isa Chamber of Commerce and three years as the General Manager of Tourism and Events at Townsville Enterprise. Patricia is a born and bred North Queenslander who has a passion for the region and a deep understanding of the issues and opportunities facing the north. In 2013 Patricia was awarded the Young Manager of the Year through the Australian Institute of Management. The Young Manager of the Year category recognises the most successful young entrepreneurs and business leaders up to the age of 30.
Deirdre was elected to the Board in November 2016. Deirdre brings a wealth of experience, having spent 18 years as an elected member of Local Government, four of these (2012-2016) as Mayor of Mackay Regional Council. She has also served as Chair, Company Secretary and Director on various companies.
Aileen has had a career in Finance, including 13 years in Melbourne and Sydney. Aileen joined Queensland Country Credit Union in 1993 as an accountant. Aileen has held other senior roles within the credit union, including Administration Manager, Chief Financial Officer, Chief Information Officer and Deputy CEO and was appointed CEO in February 2009.
General Manager Health Fund, Deputy CEO
Aaron commenced at Queensland Country in 2000 as the mobile lending manager, before moving to the role of assistant loans manager. After a brief departure to Bank of Queensland, Aaron returned to Queensland Country as CU Direct manager in January 2004. After 3 years in this role, he was appointed to his current position as General Manager for the Health Fund. In 2012, Aaron also accepted the role of Deputy CEO. Aaron serves as a Director of HIRMAA, an Industry representative body for Health Funds.
Chief Financial Officer
Petrice has been with Queensland Country since April 2002, when she joined as a Contract Accountant. In January 2003 she took up the role of Financial Controller and then moved into the Chief Financial Officer position in November 2007. Petrice studied commerce at JCU, becoming a CPA qualified accountant in 1999. Her career started in public practice as a tax accountant, before working overseas in London for two years. She joined Queensland Country upon her return to Australia.
General Manager, Business Transformation
Shawn has been with Queensland Country since October 2001 where he started out on a traineeship through Torgas at the Aitkenvale Branch. In early 2005 Shawn moved into the Credit Department to take on the role of Loans Securitisation Officer which he held for approximately two years. In mid-2007 Shawn moved into the Assistant Credit Manager role which he held for 18 months and then into the Credit Manager role which he held until February 2015. In February 2015 Shawn was appointed to the position of General Manager Support Service, a role which he had been relieving in for the last 18 months. In September 2015 Shawn moved into the 12 month secondment role of General Manager Business Transformation to project manage the migration to the Data Action Core Banking system.
General Manager Support Services (Acting)
Dylan commenced with Queensland Country in May 2011 as Branch Manager, Willows. He later moved into the Insurance and Business Development Manager position and subsequently the Product Manager role. In September 2015, he was seconded to the position of Acting General Manager – Support Services. Dylan was previously employed with the Commonwealth Bank for 8 years and is currently studying for his Master of Professional Accounting through JCU.
General Manager Information Communication and Technology
Carl joined the team in 2013, in his current role as General Manager for Information Communication and Technology. Carl hails from Liverpool in the UK and has worked, lived and travelled across much of the world. Carl is working on a number of large scale IT projects for the organisation, which will see some exciting new developments over the next few years.
General Manager Retail Banking
Andrew McArdle joined the team in September 2015 as the General Manager for Retail Banking. Prior to joining us, Andrew worked as the General Manager for Sales and Distribution with another Queensland based financial institution for the past 2 and a half years and has many years’ experience within the banking industry working in a variety of roles including Retail Banking, State Office Management, Strategic Planning, Operations, Regulation, Compliance and Lending both Commercial and Retail. Andrew completed his degree in 1993 and his CPA qualifications in 1999.
General Manager Legal and Compliance
Joan came to Queensland Country Credit Union in January 2011. Joan is a lawyer with over 18 years experience in Commonwealth Government legal, regulatory and human resources roles, including 13 years with ASIC. She also spent six years in private practice specialising in commercial litigation, criminal and migration law. Joan joined the team in her current role as General Manager Legal and Compliance.
General Manager People and Culture (acting)
Steve has been a career banker commencing with the State Bank of SA in 1973. In 1982 he was fortunate to be selected for the special project of expanding the bank into the Northern Territory. Steve travelled throughout the Territory opening four branches in three years and with the project complete, Steve joined the NT Credit Society so that he could remain in the Territory. He worked his way up to a Senior Manager role before an opportunity for a sea change saw Steve move to Townsville as a local Branch Manager for Queensland Country in 1994. He has held several Management roles in Head Office and is currently acting as General Manager- People and Culture.
General Manager Strategic Projects
Glenn has had a long career in banking, starting from when he left school, and is Townsville born and bred. He joined Queensland Country Credit Union in 2001 as the Mobile Lender and has progressed through the Assistant Credit Manager and Credit Manager roles before being appointed General Manager for Support Services. In 2015 Glenn was appointed to the role of General Manager Strategic Projects and is currently working on the release of billsumo. Billsumo was established as a separate entity as a result of a joint venture between Queensland Country Credit Union and Lay Pay to develop an enhanced billpaying product which the Credit Union proudly recognises as being one of the key products that defines Queensland Country.