Meet Tristan, a Business Development Manager based at our Maroochydore Lending Office.

Tristan plays a pivotal role in providing lending services to brokers and the direct public. Having worked in the banking industry for 28 years, Tristan assists many people with their loan applications and enjoys helping them realise their financial goals.

We asked Tristan about his experiences in lending.

What’s your role at Queensland Country Bank?

My role is the Business Development Manager for the Sunshine Coast. I work out of the Maroochydore Lending Office and provide lending services to Brokers as well as the direct public.

How long have you been working at Queensland Country?

I have been working at Queensland Country Bank for 18 months but have been involved in Banking for 28 years.

What does your job entail?

My role involves creating working relationships with brokers and other industry experts such as Solicitors, Accountants, Financial Planners & Real Estate Agents. Once in front of a borrower or a loan file, my role involves financial analysis, risk management, commercial decisioning and regular communication with all parties involved in each transaction.

What do you enjoy most about your role?

The most satisfying aspect of lending is the problem-solving element that allows you to utilise your experience to assist with difficult situations, and the strong satisfaction you get from helping people create wealth and realise their financial goals.

You work across both sides of the fence in supporting Members both directly with loans and also our broker teams in getting their loans through. What's that like for you day to day, and what do you think makes people choose to visit a Bank vs a broker for their loans?

It’s great when borrowers come directly to Queensland Country Bank for their loan. It’s just as important that we grow our working relationships with Brokers as they allow us to reach more borrowers and broader markets. My day-to-day tasks always require priority setting between the two channels, regular contact with Brokers, as well as other key influencers in my local area. At times when lending volumes are high, I actually have to increase my communication between Members, Brokers and Lending support staff to ensure error and/or re-work is minimised.